Security at CargoScan

Security is built into our pre-entry validation workflow—from authentication and encryption to role-based access, auditability, and data retention.

At a glance

A simple, defense-in-depth approach: least-privilege access, encryption in transit and at rest, and clear data controls.

Secure by default

Tenant-scoped data with role-based policies and query-time RLS.

Modern encryption

TLS for data in transit; managed, encrypted storage at rest.

Least privilege

Narrowly scoped service roles and environment-bound keys.

No model training

We don’t use your data to train models. It stays in your workspace.

Deletion & portability

Delete uploads and results, or export issues as CSV/JSON anytime.

Auditable access

Logged access and restricted credentials limit exposure.

How we protect your data

Three layers cover the essentials—access, storage, and lifecycle—without extra ceremony.

Authentication & access

  • httpOnly sessions with server-side checks
  • Row-level security on every read/write
  • Least-privilege service roles
  • SSO/SAML available on Enterprise

Storage & encryption

  • TLS for client ↔ server and service ↔ service
  • Encrypted databases and object storage
  • Scoped credentials; access is logged

Data handling

  • Upload CSV/JSON over TLS
  • Export machine-readable issue lists
  • Delete uploads and results; retention kept minimal

Compliance & documents

We follow secure engineering practices and can share standard artifacts on request—security overview, DPA, and business continuity details.

Security FAQs

Straight answers to the common questions.

Do you use my data to train models?

No. Your files and results are not used to train models and remain isolated to your account.

Where is data stored?

With managed providers in encrypted storage. Region options are available on request.

Can I permanently delete data?

Yes. Deleting uploads and results removes them from application and underlying storage.

Do you store payment card details?

No. Payments are processed by Stripe; we never store card numbers or full PANs.

Questions or security reports?

Reach our team for disclosures or request a security overview. We’re happy to help.